About Us
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How Tests & Interviews Work
How to Register, Hiring Process, Common Questions
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861 Senior Manager Simulation
840 Middle Management Simulation Exercise
In-Baskets Tests
757/758 Simulations
428 Supervisor Simulation
410 HR Consultant Simulation
CFIA Inspector Simulation
Written Exams Coaching
Recuitment of Policy Leaders
Advanced Policy Analyst Program
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Government/International Organization Resumés & Cover Letter
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Follow-up Services
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Debriefing re Test, In-Basket, Simulation, Interview Results
Client Comments
Contact Us
Place Order/Remit Payment
How to Register, Hiring Process, Common Questions

The following questions and answers address issues raised most often over the 25+ years our company has provided test preparation and career coaching to clients across Canada and abroad who either work in the federal government and are in a competition or developing their learning plan, or to others interested in obtaining a federal government position.

If you have a topic not dealt with below, please email us at info@publicserviceexamprep.com, or call our office at 613-567-9229.

Questions 1, 2 & 3 Pertain to Entry-Level Candidates Only

  1. When does registration open for the entry-level Post-Secondary Recruitment campaign, what are the steps from applying to being hired, and how long is the whole intake process?

Competition Timing: The Post-Secondary Recruitment (PSR) campaign for entry-level federal government positions runs once annually. Typically, the notice appears in mid-to-late September and the closing application date is mid-October. For the 2017 campaign's specific dates, see the link below.

Registration: The competition is run by the Public Service Commission. Details are available on the government website only during the period when it is open.

The Public Service Commission has moved its website to the Government of Canada website. Its simple www.jobs.gc.ca appears still to be working to direct you to the new site. Click on Public service recruitment programs, then Graduate recruitment programs, then Post Secondary Recruitment.

If you are not immediately redirected, use the new (and cumbersome):
www.canada.ca/en/public-service-commission/jobs/services/recruitment/ graduates/post-secondary-recruitment.html (or www.canada.ca/fr/commission-fonction-publique/emplois/services/recrutement/diplomes/recrutement-postsecondaire.html in French).

Job Applications: Job posters for entry-level positions with different departments and agencies are shown when the competition opens. Some may be added over the first few days. Typically, deadlines are the same but check to be sure. You can apply for as many positions as you wish and for which you qualify. No cross-referencing of applications is done by the government.

Online Public Service Entrance Exam (PSEE): The PSEE was introduced as an online exercise to reduce the number of candidates eligible for subsequent in-class testing. Sub-test 1 (Reasoning) is a multiple-choice exam that tests problem-solving and reasoning abilities; Sub-test 2 (Judgement) is a multiple-choice situational test with options ranging through degrees of effectiveness and ineffectiveness. The online PSEE is administered in late October or November after which candidates are told if they may proceed to the next stage of in-person testing. It is a replication of the same two PSEE-type tests, only with a different number of questions and allocation of time for each.

Click here to see more details on the exam and our PSEE study materials.

Written Supervised PSEE Tests: Supervised in-person PSEE tests start in mid- to late November and can run for several months—usually on staggered weekends in major cities across Canada, typically at university or government buildings and at selected Canadian posts around the world. Invited candidates are shown venues from which they may select their test location.

Notification of Supervised PSEE Test Results: Candidates who pass their supervised in-person PSEE tests are “referred” by the Public Service Commission to the hiring departments or agencies to which they applied, where they are placed in a “pool” from which interviewees are selected. Cut-off scores vary to reach the interview pool for different departments and agencies.

Click here to see details on our service Debriefing on Results.

Interviews: Notification of an interview by a department or agency may involve two steps: an email indicating that you have been selected for a future interview, and a second email explaining logistics and providing basics on the interview structure. Initial notification may occur as early as mid-January, with actual interviews starting late January or early February. However, it is likely that nothing may be communicated to you until significantly later. Interviews are behaviour-based and assess psychological “competencies” related to the job, not knowledge.

Click here to see more details on government interviews and our Interview Coaching.

Preliminary Short List: Once all candidate interviews are completed—typically not until late summer or beyond, depending on the number of interviewees—a short list of candidates for further scrutiny is compiled. Neither those on the list nor those who are not are notified.

Follow-up Checks: Depending on job requirements, candidates have to undergo some combination of official language evaluation, medical evaluation, security clearance and behaviour-based reference check. You are contacted to set up language-testing and medicals. You are not contacted about security checking and only about references if a list of referees was not submitted earlier in the competition.

Click here to see more details on behavioural reference-checking and our Reference Selection and Coaching.

Final Short List: Once the required checks are completed, the names of candidates who emerge are put on the final short list. Unless candidates get in touch with the human resources contact who informed them about the interview, it is unlikely that they will be made aware of their short-list status.

Click here to see details on our service Debriefing on Results.

Job Offer and Bilingualism Requirements: In some cases, job offers may be forthcoming between mid-August and mid-September. Notification can often be slower because of complications with various checks, candidate numbers, budget issues affecting hiring, or because government decisions are delayed in summer. An offer for a permanent (“indeterminate” in government-speak) position may then be forthcoming.

Where bilingualism was required on the job, two scenarios were possible in the past. A permanent job offer with language training provided at work was one option, or a conditional job offer was possible which allowed the candidate up to 12 months of full-time official language training at 80% of salary until the level of language proficiency stated in the job poster was attained. Now, bilingualism may be mandatory in order to receive an offer, and without training provided. New language guidelines are a work in progress—not spelled out, not publicized, and confusing to everyone.

Note: Deferring a job offer can be difficult without a substantial reason and a willingness to negotiate on the part of the hiring department or agency.

Intake Process Length: Ten to twelve months usually elapse in most competitions from the time the Post-Secondary Recruitment campaign application window closes until a job offer is received from a department or agency. Competitions with a number of position openings, a high volume of candidates vying for jobs, and government mix-ups can result in significantly longer times to hire people.

Click here to see details on our service Debriefing on Results.

  1. Are advanced degrees and high marks essential to be interviewed and hired for entry-level positions by the federal government?

No, although exceptions occur as specified in certain government job posters.

Government hiring is based virtually exclusively on what are known as “competencies”, or selected skills and qualities, which are tested in exams, in-baskets, simulations, interviews and reference checks. The competency-testing approach, while often incomprehensible to external applicants for government jobs, is consistent with internal methods used for evaluating and promoting government employees.

  1. Don’t I need to “know someone” to get an entry-level position in the general government or Foreign Service job categories open in the annual Post-Secondary Recruitment Campaign?

Absolutely not. The hiring process for all types of entry-level officer jobs filled through the federal government’s annual recruitment campaign is completely transparent. Attempts to influence selection rarely occur and never succeed. This is guaranteed by the government, and we have our own evidence to validate their assertion.

Questions 4, 5, 6 & 7 Pertain to Public Servants and Entry-level Candidates

  1. How long does it take to prepare for government exams, interviews or simulations and in-basket tests using your study materials and coaching?

Government Tests
Each person is different in terms of time needed to prepare properly for any multiple-choice tests required. We recommend a minimum of about 10 hours for each type of test using the strategies in our study materials to learn how to take, and then practise on, all the tests.

You can also book a Test Tutoring session [click here] with us by telephone for further guidance on selected tests.

Government Interviews
Government interviews are competency-based rather than knowledge-based, and you can prepare for them with us in personal coaching sessions. Background materials designed expressly for government interviews are provided for review prior to the coaching, which takes place either by telephone or face-to-face depending on logistics. [See our listing of different level interviews on this website: Non-Ex Level Application & Interviews; Ex-Level Application & Interviews.]

In-Basket Tests and Simulations
There are many types of government in-basket tests and simulations for which we deliver personal coaching. Before the consultation we send you background materials tailored to the specific exercise you are taking. The coaching can be done either by telephone or face-to-face as location demands. [See our listing of different exercises on this website.]

As to how far in advance you should prepare for particular government exams, interviews, in-basket tests or simulations, it’s up to you. Some of our clients like to prepare early to allow for extended time to consider what the study materials and coaching cover; others prefer to wait until close to the critical day so that the advice provided in the study materials or in personal coaching is fresh.

  1. How does your company know what the federal government is looking for on multiple-choice tests, written exams, at interviews and in other recruitment procedures such as simulations, in-basket tests, statements of interest, resumés and cover letters, and reference checks?

We have coached people for entry, lateral and promotion exercises for longer than many of those carrying out these processes in government staffing operations. We take government tests every year to stay current, and we update study materials accordingly.

Our preparation is based on four things:

  • thorough analysis of recruitment, lateral and promotion processes for 25+ years
  • consultations with senior government executives, informed staff and interviewers
  • debriefings conducted with clients following different recruitment, lateral and promotion exercises
  • professional experience in designing and delivering behaviour-based training across Canada and internationally

We deliver study materials and explicit, practical training useful for most types of government competitions. Our personal coaching dispels the rumours and conjecture surrounding government staffing procedures, and teaches clients how to excel against the competition.

  1. What is your success rate in helping clients taking federal government tests, interviews, simulations and in basket tests?

Government Tests
Overall, between 8% and 10% of candidates who take government exams reach the interview pool in job competitions. Typically, about 70% of those in the pool are interviewed. In contrast, about two-thirds of those who use our materials advance not only to the pool but also to the interview stage.

Government Interviews
Typically, 15% to 18% of those interviewed for government positions get hired. On average, about 65% of the people we coach for an interview receive a job offer the first time they are interviewed or after they have worked with us because they failed interviews before.

Government In-Basket and Simulation Tests
Usually around 20 to 25% of candidates taking in-basket or simulation exercises attain a pass score. The success rate for clients we coach is about 70%.


For additional information on what we do and why we know how to help you, see our List of Standard Programs and Services [click here], About Us [click here], and the Profile of our Director [click here].




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