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861 Senior Manager Simulation
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Advanced Policy Analyst Program
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Place Order/Remit Payment

In-Basket Tests: 810 Managerial, 820 Middle Manager


The In-Basket Exercise is a favoured test used by federal government departments and agencies in hiring and promotion competitions. Several variants exist, depending on the level and type of position sought. These include the 810 Managerial, 820 Middle Manager, 827 Career Assignment Program (CAP), and C101 Supervisory In-Basket tests. Candidates taking In-Basket tests usually are experienced individuals; however, most know little about how the complex, competitive process actually works, and are unable to find any government assistance about how to prepare.

To address uncertainty and improve your performance, our In-Basket Coaching explains: the underlying dynamics and evaluation methods of the In-Basket Exercise, the background materials you will be given and how to digest them quickly, a strategy to analyze and respond effectively to each in-basket item you encounter, and pitfalls to avoid which slow you down and lower your score.

Personal Coaching Session

The 5-hour Personal Coaching Session comprises pre-work—where we tailor the materials to your particular 810, 820, 827 or C101 In-Basket Exercise, and review your CV/resume to look for potential strengths and weaknesses for the test—followed by two face-to-face or telephone meetings together covering every aspect of your In-Basket. You will receive:

  • An orientation to the documentation and terms used in the In-Basket Exercise
  • A breakdown of the test format, and the steps to follow to manage the process in an effective, timely manner
  • Instructions on how to delimit your responsibilities in the hypothetical organization on which the exercise is based
  • A strategic framework enabling you to analyze efficiently the numerous in-basket items, and to use the “competencies” (or skills and qualities) being tested to your advantage
  • The “culture” and “values” informing the workplace in which the exercise is set
  • Sample tools to familiarize you with the material and management processes involved in the real exercise
  • A proven method to save time in preparing and explaining your actions for each in-basket item, and raise your score accordingly

Who Can Benefit from the Coaching?

Clients for our In-Basket Coaching have included both first-time and previously unsuccessful candidates for jobs in an array of federal government departments and agencies. We have helped individuals from outside government, people in government seeking a position at a higher classification, and experienced employees pursuing director-level and EX-level promotions.

All information about our clients is kept confidential. Compared to the normal pass rate of under 20%, our success rate in helping clients with In-Basket Exercises of various types is well over 70%.

Why Use Our Services?

We are the only career coaching firm that specializes in helping candidates understand and advance in government, multilateral organization and international NGO hiring and promotion competitions—from entry level to executive level.

No service offered by government, universities or the private sector—past or present, in North America or abroad—matches our expertise or placement record over the past 25 years. The success rate of our clients in institutional hiring and promotion processes attests to the high quality training we provide. Please take the time to read the testimonials sent to us by clients and supporters displayed under Client & Supporter Comments [click here].

For additional information on what we do and why we know how to help you, see our List of Standard Programs and Services [click here], About Us [click here], and the Profile of Our Director [click here].


One-on-one coaching in person or by telephone:

  • In Canada $695 Cdn + applicable taxes (materials included)
  • From U.S. and Abroad $695 Cdn (materials included/no taxes)

Long-distance consultations are carried out only on calls placed by clients. Times can be arranged to take advantage of international time zones and client availability.

Further Information

Please Contact Us [click here] to discuss your needs and how we can help you.





HomeAbout UsList of Standard Programs & ServicesPSEE Study MaterialsHow Tests, Interviews & Other Exercise Work
How to Register, Hiring Process, Common QuestionsSJT, WCPT, WCT, GCT2 Study MaterialsSJT, WCPT & WCT Test Tutoring
Statement of InterestEntry-level to EX-Minus II Level Applications and InterviewsEX-Minus I and EX-01 Applications and InterviewsSELEX PreparationSIL Simulation
861 and 862 Senior Manager Simulations840 Middle Management Situational Exercise • In-Basket Tests: 810 Managerial, 820 Middle Manager
• 757 and 758 Middle Manager and Program Advisor Simulations • 428 Supervisor Simulation • 410 HR Consultant Simulation
CFIA Inspector Simulation (SEI)Written Exams CoachingRecruitment of Policy Leaders (RPL) Advanced Policy Analyst Program (APAP)
• Applications for Professional PositionsGovernment/International Organization Cover Letter & ResuméPresentation Skills Reference Selection and Coaching
Debriefing re Test, In-Basket, Simulation, Interview Results • Client & Supporter Comments • WorkshopsContact UsLinks Place Order/Remit Payment